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Privacy Policy

Wellnest Collective, Inc. Privacy Policy

Last updated: 12/17/2024

Wellnest Collective, Inc. (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information. By using Wellnest Collective, Inc. (“the Platform”), you agree to the terms in this Privacy Policy. If you do not agree, please refrain from using the Platform.

1. Information We Collect

We collect the following types of information when you use the Platform:

  • Personal Information: This includes name, email address, phone number, and other contact details you provide during registration or while using the Platform.
  • Health-Related Information: If you choose to provide information related to health conditions or treatment, it will be collected to facilitate support and interactions with other users.
  • Financial Information: For donation processing or registry purchases, we may collect payment details. Payment processing is handled by third-party services and is not stored by Wellnest Collective, Inc.
  • Usage Data: We collect information about how you use the Platform, such as page visits, time spent, and interactions. This data helps us improve the user experience.
  • Device and Log Information: We may collect information about the device you use to access the Platform, such as IP address, browser type, and operating system.

2. How We Use Your Information

We use your information to:

  • Provide and improve the Platform, including personalized features and services.
  • Facilitate communication between users and support connections within the Platform.
  • Process donations, registry purchases, and other transactions.
  • Send notifications, updates, and important information related to your account and the Platform.
  • Analyze usage patterns to improve Platform functionality and user experience.
  • Comply with legal obligations and protect against unauthorized or illegal activity.

3. Health-Related Information Protection

We recognize that health-related information is sensitive, and we only collect this information with your explicit consent. We implement additional safeguards, such as encryption and limited access controls, to protect this information.

4. Consent to Process Health-Related Information

By providing health-related information on Wellnest Collective, Inc., you consent to our collection and processing of this data as outlined in this Privacy Policy. You may withdraw your consent at any time by contacting us, although this may limit your ability to use certain Platform features.

5. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

  • With Your Consent: We will share information with third parties if you have provided consent.
  • Address Disclosure for Product Purchases: By adding individuals to your support circle on Wellnest, you authorize them to receive your shipping address if they choose to purchase items for you directly from your registry. This information will be shared solely for fulfilling support requests, and Wellnest is committed to safeguarding your privacy. Your address will not be disclosed to any third parties outside of your designated support circle and the specific, consented use of delivering items from your registry.
  • With Service Providers: We may share data with third-party service providers for payment processing, IT services, and data analysis. These providers are authorized to use your information only as necessary to provide services to Wellnest Collective, Inc. and are contractually required to handle data in compliance with privacy laws.
  • Legal Obligations and Protection: We may disclose information if required to do so by law or if we believe it is necessary to protect the rights, property, or safety of Wellnest Collective, Inc., our users, or others.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

Wellnest Collective, Inc. uses cookies and similar tracking technologies, including Google Analytics, to understand user behavior, website visitation, and platform usage patterns. Google Analytics may collect information such as your IP address, device type, browser type, pages visited, and time spent on the Platform. This data may be associated with personal information you provide on the Platform.

By using the Platform, you consent to the use of these tools. Users may opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

7. Data Security

We use a combination of administrative, technical, and physical safeguards to protect your personal information. These include data encryption, secure access protocols, restricted data access, and regular security audits. Despite these precautions, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request that we correct any inaccuracies in your data.
  • Deletion: Request deletion of your data, subject to legal or contractual retention requirements.
  • Restriction: Request restriction of processing your data under certain conditions.
  • Objection: Object to the processing of your personal data for specific purposes.
  • Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at help@inspirewellnest.com. We will respond to your request within the timeframes required by law.

9. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Health-related information will be deleted within [specific time frame] following account deactivation or upon request. Financial transaction data is retained for audit and tax purposes as required by law, after which it will be securely deleted.

10. Children’s Privacy

The Platform is not intended for users under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will delete it as soon as possible.

11. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside your state, province, country, or other governmental jurisdiction. By using the Platform, you consent to such transfers, including to locations with different data protection standards.

12. GDPR and CCPA Compliance

Wellnest Collective, Inc. complies with GDPR for users in the EU and CCPA for California residents. Under these laws, you have specific rights, including:

  • Legal Basis for Processing: We process your data based on your consent, our legitimate interest in improving our Platform, or to fulfill our contractual obligations to you.
  • Right to Data Portability: You may request a copy of your data in a structured, commonly used format.
  • Right to Opt-Out of Data Sales: While Wellnest does not sell personal data as defined by CCPA, you have the right to opt out of any future data-sharing practices that may qualify as a "sale" under CCPA. To exercise this right, contact us at [Contact Email].
  • Notice of Financial Incentive: If Wellnest provides discounts or incentives in exchange for your data, we will provide a Notice of Financial Incentive outlining how your data will be used and its valuation.
  • Right to Lodge a Complaint: If you believe your data rights have been infringed, you have the right to lodge a complaint with your local data protection authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on the Platform. Your continued use of Wellnest Collective, Inc. after such changes constitutes your acceptance of the updated Privacy Policy.

14. Withdrawing Consent and Data Deletion

You have the right to withdraw consent for data processing at any time. To delete your account and associated data, please contact us at help@inspirewellnest.com. We will respond within 30 days to confirm your request and delete your data as permitted by law.

15. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

Wellnest Collective, Inc.

help@inspirewellnest.com